Frequently Asked Questions about
Waterproofing Your Basement

What causes water to leak in your basement?

- Water can easily penetrate your home’s structure when you have cracks in your walls or weak areas between bricks in your foundation or floors
- Plumbing could be another issue that could cause your basement to leak
- Your home is located in a heavy flood zone

When do I need to waterproof my basement?

- If you are experiencing any leaks in your basement
- If your property was damaged due to a flooding
- If you have a pest infestation
- If your basement has mold or is stale smelling
- If you have foundation problems or cracks in your walls or floors
- If you notice having any respiratory issues in your home, it would be wise to have your home inspected for mold

• What is mold and why can it cause health problems?

  Moisture and wet basements can not only damage your home’s structure, but they can also cause molds. Depending on the amount of mold and the type, some can cause serious health issues like allergies, respiratory problems, skin irritation, aches and pains, and in some cases, threatening conditions. Since mold is spread by humans, all houses need to be monitored and tested for molds.

What is a Sump Pump and why do I need one installed?

When basement flooding happens on a regular basis or water leaks in the basement, sump pumps are used to send the water away from your basement to an area where water cannot cause an issue. Sump pump installation or maintenance might require professional assistance. Sump pump failure can cause major problems so choosing the right one is important to make sure it can pump large amounts of water and resist clogging. A good drainage system is your home’s defense system against floods.

How can I maintain my sump pump system?

- Checking your sump pump regularly by adding a little bit of water to make sure the pump is turned on
- Refer to your manual and make sure the pump is handling the amount of water (gallons per hour) - It is very wise to include a battery backup system to your pump. You need your pump to perform in emergencies especially when there is a power outage

How much does it cost to solve my basement waterproofing problem?

It depends on the issue and the solution to determine the cost. We offer Free Basement Inspections in PA & NJ. You can email us or call us to schedule an appointment at your home. Our representative will then answer your questions and provide you with a total cost proposal.

Why should I choose Thompson’s Waterproofing?

Water damage can happen to any home. With over 30 years experience, Thompson’s provides advanced waterproofing solutions with today’s technology that lasts for years to come. We offer a no-cost and no-obligation inspection to make sure we can help you and educate you in a transparent way about your current water damage or wet basement or foundation problem situation. Our team has the experience and the skills to make sure we offer the best service possible.

Does Thompson’s Waterproofing provide financing?

When you need immediate basement waterproofing, we can assist you with our express loan program. Instead of running the risk of waiting, it is wise to take care of your wet basement to avoid any foundation damages. For more information about our financing program, check our financing section or call us at 877-345-0670

What area does Thompson’s Waterproofing cover?

We are available in areas in and around Pennsylvania and New Jersey…
Allentown, Lancaster, Lebanon, Harrisburg, York, Philadelphia, Wilkes Barre, Scranton, Bethlehem, Easton, Reading, Pottstown, Media, Norristown, West Chester, Downingtown, Quakertown, Coopersburg, Langhorne, Lansdale, Scranton.

How long does it take Thompson’s to respond to my free inspection request?

We usually respond to our online requests within 24 hours. Feel free to call us: 877-345-0670 to get a quicker response.